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"My engagement ring and wedding band have been purchased from Kessler's. The warranty is almost unbelievable! I've had my stone fall out and they fixed it, no questions asked. I don't have to go every 6 months to get it "serviced". Today I went to get it cleaned for the first time in 2 Years abs they offered to re crown it and re-seal it back to its new brilliant self! All at no cost! Why?? Because they stand behind their product!..."
~ Valerie Alvin
"I have always heard about the Kesslers warranty but thought there is probably some type of catch. When my diamond necklace went through the wash I brought it in, expecting to have to explain what happened and HOPE that kind of "incident" would be covered. This is what happened: I walked in, (was warmly greeted immediately) handed them my necklace, they looked up my account, and told me when it would be ready. NO QUESTIONS ASKED!!!!! I went back a couple of days later and the diamond was replaced. They handed my necklace back and told me to have a great day. THAT WAS IT!! I literally did not pay a penny! Incredible! I love that the warranty really is that simple. We will be using Kesslers for ALL of our jewelry needs."
"I love Kesslers Diamonds!!! One of my prongs was a little loose so I took it in, they fixed it for free and cleaned it sooo good, it's like new-so sparkly!! They even engraved the inside with my wedding date! They always make you feel so special and are so friendly, especially the Greenfield location..."
~ Lauren Dockter